酒店英语视听说:watching, listening & speaking

内容简介

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　　《酒店英语视听说》由Watching and Speaking和Listening部分组成，一共37个单元，按照设定的情景为读者提供恰当的酒店英语对话内容，供读者模仿和学习，能够帮助读者提高英语视、听、说水平。《酒店英语视听说》读者对象为涉外酒店工作人员和酒店英语专业学生。

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目录

Part 1 Watching and Speaking视和说Unit 1 General Information about the Hotel酒店基本情况Unit 2 Banquet Service宴会服务Unit 3 Room Service送餐服务Unit 4 Guests’Complaints客人抱怨Unit 5 Accepting Complaints接受投诉Unit 6 Dealing with Complaints应对抱怨Part 2 Listening听力Unit 7 Room Reservation客房预订Unit 8 Change Reservation更改预订Unit 9 Cancel Reservation取消预订Unit 10 Group Reservation团队预订Unit 11 Welcoming Guests迎宾Unit 12 Baggage Service行李服务Unit 13 At the Cloakroom在寄存处Unit 14 Introducing the Hotel Service介绍酒店服务Unit 15 Reception／Check in接待／入住登记Unit 16 Foreign Currency Exchange外币兑换Unit 17 Check out结账退房Unit 18 Complaints at Front Office前台投诉Unit 19 Telephone Etiquette电话礼仪Unit 20 Wake-up Service叫醒服务Unit 21 Phone Transferring转接电话服务Unit 22 Paging a Guest传呼客人Unit 23 International and Domestic Long—Distance Calls拨打国际国内长途Unit 24 Room Cleaning清理房间Unit 25 Tum-Down Service做晚床服务Unit 26 Laundry Service洗衣服务Unit 27 Complaints at Housekeeping Department客房投诉Unit 28 Printing&Copying Service and Using the Internet打印、复印服务和使用网络Unit 29 Sending＆Receiving Faxes发送、接收传真Unit 30 Booking and Tourism预订和旅游Unit 31 At a Chinese Restaurant在中餐厅Unit 32 At a Western Restaurant在西餐厅Unit 33 At the Cafe在咖啡厅Unit 34 Shopping购物Unit 35 Recreation Center娱乐中心Unit 36 Beauty Salon美容Unit 37 Hair Salon美发Appendix附录参考文献

封面

书名:酒店英语视听说:watching, listening & speaking

作者:杨石云主编

页数:112

定价:¥26.0

出版社:西北工业大学出版社

出版日期:2015-10-01

ISBN:9787561246429

PDF电子书大小:89MB 高清扫描完整版