酒店英语_PDF下载[140MB-百度云]范洪军

本书特色

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本书主要介绍酒店前厅部、客房部、餐饮部、商务中心、康体部、人力资源部、财务部、工程部等部门的常用英语。编写是基于酒店岗位职责，从常用语、图片欣赏与搭配、对话、工作流程、角色扮演等方面全面深入地融入，充分体现服务岗位要求与英语语言教学内容之间的关系，具有职业性、实用性和时代性。

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chapter 1 front office department 　lesson l receptionist 　exercises 　lesson 2 bell captain／bell boy 　exercises 　lesson 3 telephone operator 　exercises 　lesson 4 business center clerk 　exercises chapter 2 housekeeping department 　lesson 5 f／o cashier 　exercises 　lesson 6 room attendance 　exercises 　lesson 7 laundry attendance 　exercises chapter 3 food and beverage department 　lesson 8 bar ttender 　exercises 　lesson 9 hostess 　exereises 　lesson l0 waiter 　exercises chapter 4 shopping center chapter 5 health and entertainment center chapter 6 human resurces department chapter 7 financial department chapter 8 engineering department